Privacy Policy – Indochine CHIC
Last Updated: May 24, 2026 | Effective Date: May 24, 2026
Indochine CHIC (operating under Asia Travel Mates Corp) is committed to protecting your Personal Data. This Privacy Policy governs the collection, processing, and storage of data in connection with our travel platform, travel blog, and AI-driven conversational services.
1. Data Controller
The Services are controlled by Asia Travel Mates Corp, registered in the Socialist Republic of Vietnam. For all privacy-related inquiries, contact our Data Protection Officer (DPO) at privacy@indochinechic.com.
2. Personal Data We Collect
- Directly Provided: Account identifiers (email/password), User Inputs (text/voice prompts, chat history), and payment details.
- Automatically Collected: IP addresses, device identifiers, system language, crash logs, and performance metrics.
- Third-Party Sources: Authentication tokens from third-party services (Apple/Google) and security partners to mitigate fraud.
Note: We do not process sensitive data such as biometric patterns, religion, sexuality, or health records. Users are advised not to input such data into our AI models.
3. AI Model Transparency
We use your Inputs (Prompts) and Outputs to operate and improve our machine learning models. We do not engage in “profiling” that results in legal or similarly significant impacts. You may manage your chat history, and copy or delete your data, directly within your account settings.
4. Data Sharing & Disclosure
We share Personal Data only when necessary for:
- Service Fulfillment: Sharing booking data with luxury Suppliers (hotels, cruise lines).
- Corporate Operations: Processing by our corporate group for storage, technical support, and analytics.
- Legal Compliance: Responding to lawful requests from authorities under Vietnam’s Law on Cyber Security (No. 24/2018/QH14) and international legal processes.
- Corporate Transactions: In the event of a merger, sale, or acquisition.
5. Your Rights & Jurisdiction-Specific Clauses
General Rights: You have the right to access, rectify, delete, restrict, and port your Personal Data. You may also object to processing based on legitimate interests.
EEA/UK (GDPR): We process data based on “Performance of Contract,” “Legitimate Interest,” and “Consent.” You have the right to lodge complaints with local data protection authorities.
Vietnam: We maintain strict compliance with the Decree on Personal Data Protection and the Law on Cyber Security. Data is primarily hosted on servers located in the Socialist Republic of Vietnam.
6. Data Security & Retention
We implement industry-standard administrative, physical, and technical safeguards. We retain Personal Data only for as long as necessary to fulfill the purposes set out in this policy, generally aligning with a 7-year cycle for legal, tax, and dispute resolution purposes.
7. Changes to Policy
We may update this policy periodically to reflect changes in our technology or legal obligations. We will notify users via our website or email when significant changes occur.
8. Contact Information
For any requests regarding your data, please email: privacy@indochinechic.com.
Registered Address:
Asia Travel Mates Corp
3C69 Thanh Nien Street, Tan Vinh Loc Ward,
Ho Chi Minh City, Vietnam
Feature Hotels of Vietnam
Metropole Hotel
The ultimate crown jewel of classic French colonial elegance. Nostalgic white facades, timeless ironwork, and cinematic grandeur embody the peak of Indochine luxury.
Azerai La Residence
Timeless Art Deco elegance sitting proudly on the banks of the Perfume River facing the ancient Imperial Citadel.
Four Seasons The Nam Hai
An architectural sanctuary layout directly on the pristine coast. Unrivaled luxury villas and soul-stirring cultural spas.
Park Hyatt Saigon
A pristine architectural heritage sanctuary dating back to 1930. Bask in old-world Saigon charm with opulent crystal chandeliers and nostalgic French-Indochine design lines.